Welcome to City of Waco Click2Gov  Utility Billing. This service offers up-to-date, online views of customer utility accounts, while also providing several convenient payment options. From the comfort of home, citizens can review such information as payment history, pending payments, and account status.

If service has been disconnected for non-payment,
paying the balance due does not automatically restore service. To have service restored, you MUST:

  • – Speak to a customer service agent (254-299-2489)
  • – Pay a $50 reconnection fee


If you have never previously created an online account, please click New User at the top and follow the steps to establish a new user account.